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Case study yellow-zebra

Practical AI for complex safari operations

Yellow Zebra Safaris Logo
Yellow Zebra Safaris

Technologies

The tech stack we used to build this project

Vue logo

Vue

Node.js logo

Node.js

Supabase logo

Supabase

Claude logo

Claude

TypeScript logo

TypeScript

Docker logo

Docker

Project summary

TopFlight built a bespoke AI hub for Yellow Zebra Safaris, a specialist in tailor-made African safaris. The platform brought together an itinerary comparison tool and a CRM-connected customer assistant, giving the team a dedicated workspace for applying AI to travel operations.

The problem

The problem

The team needed a more structured way to check itinerary details across customer-facing documents and supplier information, while making existing customer context easier to access. Relevant information was spread across separate documents, emails and CRM records.

The challenge

The challenge

Turn complex travel documents and customer data into useful AI outputs. The solution needed to handle varied document layouts, work within existing system limits and present findings clearly enough for specialists to review and act on.

The services

The services

We shaped requirements with the team and created a branded interface around its operational needs. Uploaded travel documents are converted into structured content, with differences and missing details highlighted for review, while an AI assistant integrated with the company’s CRM helps staff explore client preferences and relevant trip information. We delivered test and production environments, company sign-in, editable prompts and configurable API usage limits.

The result

Yellow Zebra gained a working, branded AI hub with an itinerary checker and customer assistant. It can now run structured AI checks across itineraries and supplier documents, highlighting potential discrepancies and missing details for its specialists to review, while the CRM-connected assistant makes customer preferences and trip context accessible in one dedicated workspace. The result is a bespoke operational tool that brings AI directly into document checking and customer preparation, with the team retaining control over the final decisions, saving hundreds of hours of manual work.

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