TopFlightTopFlight
Back
Case study creative-cx

Helping scale Creative CX's experimentation delivery through engineering excellence

Creative CX Logo
Creative CX platform interface

Technologies

The tech stack we used to build this project

Optimizely logo

Optimizely

TypeScript logo

TypeScript

React logo

React

GH workflows logo

GH workflows

Node.js logo

Node.js

Webpack logo

Webpack

Project summary

Creative CX is a leading UK-based experimentation agency focused on A/B testing, personalization, and UX optimization for enterprise clients. For over two years, TopFlight has worked as a fully embedded engineering partner, supplying high-performance developers to power their experimentation teams. Through our rapid delivery framework, custom tooling, and consistent engineering excellence, we’ve helped Creative CX scale both the quantity and quality of their experimentation output — delivering tests faster, more reliably, and with a level of technical consistency that’s raised the bar across their squads.

The problem

The problem

As Creative CX continued to scale and take on more complex client work, they identified the need for a more consistent, reliable development function to support their growing experimentation output. To meet increasing client demand without compromising on quality, they sought a trusted technical partner who could bring deep A/B testing expertise, support high-velocity delivery, and help embed robust engineering practices across their squads; all while maintaining the agility required in the CRO space.

The challenge

The challenge

Experimentation engineering is a specialist discipline, one that requires both deep technical know-how and a sharp understanding of how to move fast without breaking things. The challenge wasn’t just delivering more experiments; it was about embedding standards, tooling, and workflows that would support growth and maintain quality across multiple squads and clients. In addition, Creative CX needed developers who could integrate seamlessly with their teams, communicate effectively with stakeholders, and adapt to a variety of testing platforms and tech stack

The services

The services

Our long-term partnership with Creative CX has focused on enabling rapid, high-quality experimentation at scale. Working as a seamless extension of their internal teams, we brought deep expertise in A/B testing development and helped shape a reliable delivery framework that supports both speed and technical excellence. We introduced structured engineering workflows, consistent branching strategies, and robust code review practices, all tailored to the fast-moving nature of experimentation. To further empower their teams, we developed a custom, platform-agnostic Chrome Extension that streamlines client-side test builds across a variety of platforms.

The result

With TopFlight on board, Creative CX dramatically increased the volume, complexity, and consistency of their experimentation output. Our embedded developers became trusted contributors, helping to launch experiments faster and with greater reliability than before. We helped build not just tests, but a culture of engineering excellence, creating strong foundations for scale, and enabling Creative CX to serve their clients with greater confidence and speed. The partnership remains ongoing, with TopFlight continuing to play a vital role in delivering experimentation at pace.

Discover more of our work

Delivering a veterinary mobile app at speed case study
Speed to market

Pet care

Delivering a veterinary mobile app at speed

Previously struggling to gain traction, we took over The Net Vet app and delivered a working MVP in 3 months, transforming a stalled project into a successful launch before handing back over to the team

Supercharge innovation and advance without limits.

Collaborate with our team and hear back within 24 hours

Let's collaborate