"Completely turned things around!"
TopFlight Digital came in and completely turned things around for us. As a holiday home company in Dubai, we're in a super competitive market, and we needed a booking engine that not only looked great but also worked hard behind the scenes. They picked up where a half-finished site was left off, cleaned up the chaos, and started building something from scratch that finally feels right for our brand and audience.
They've helped us define our brand's identity, optimise everything for guest experience, and handle all the tech too - SEO, Google Analytics, you name it! One of our biggest requirements was making sure that our website could fully integrate with our property management software. Not only did they manage that, but they also communicated directly with that dev team and handled everything for us!
Even with the time zone difference, they're always quick to respond and happy to jump on a call. It honestly feels like they're part of our in-house team. We genuinely appreciate their professionalism, attention to detail, and dedication to getting things done right.
Highly recommend them to anyone looking for a digital partner who truly delivers. TopFlight Digital doesn't just live up to their name; they've helped our website take off.
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Case study vacationer-dubai
How a cutting-edge booking engine boosted Vacationer Dubai's sales by 45% in two months.
45%
increase in online sales
58%
increase in organic search traffic
42%
increase in property views
Technologies
The tech stack we used to build this project
Vue
TypeScript
Kubernetes
Node.js
Docker
Stripe
Digital Ocean
Project summary
We partnered with Vacationer Dubai to deliver a booking engine to connect travellers with luxury properties across Dubai. We successfully launched the platform in just six weeks, whilst synchronising property data in real-time through their providers and integrating data platforms to help Vacationer understand and optimise user behaviour. This project marked the beginning of an ongoing partnership, where we continue to enhance and evolve their product.
The problem
Previously, Vacationer Dubai were relying on AirBnb and Booking.com to manage their bookings. They needed a reliable, user-friendly booking engine that reflected their luxury brand image and streamlined the booking process for their customers. Additionally, they required end-to-end API and payment integrations with Hostaway as well as their other property management systems. They also needded a comprehensive data analytics suite to gain insights into user behaviour and improve the customer experience.
The challenge
Vacationer Dubai needed to launch a high-performance booking engine at speed, while integrating real-time property data from platforms like Hostaway. The platform had to be scalable to support rapid growth and increasing traffic, while also providing a robust analytics foundation to track user behaviour and optimise the customer journey.
The services
We specifically chose Vue.js as our Front End framework, with a Node.JS backend and WordPress CMS layer using web sockets to sync properties in real-time across various providers, allowing a great blend of automated and manual property configuration, and booking synchronisation. We also integrated a comprehensive data analytics suite to gain insights into user behaviour and improve the customer experience. We now continue to evolve Vacationer Dubai's platform through A/B testing (using VWO), data-driven analytics, and SEO optimisation.
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